Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your order quickly and efficiently.

Order Processing

• Orders are typically processed within 1-2 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During busy periods, processing times may be slightly longer.

Shipping Methods & Delivery Times

Estimated delivery times:

• United Kingdom: 2-5 business days

• Europe: 5-10 business days

• International: 7-21 business days

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Order weight and size

• Selected shipping method

Any applicable shipping charges will be displayed before payment is completed.

Tracking Information

Where available, tracking details will be sent by email once your order has been dispatched.

Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

• Courier service disruptions

• Adverse weather conditions

• Customs processing

• High seasonal demand

We cannot be held responsible for delays caused by third-party delivery providers.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. If an incorrect address is supplied, additional shipping charges may apply. We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Damaged Parcels

If your parcel arrives damaged or has not arrived within the expected delivery timeframe, please contact us as soon as possible. We will work with the courier to investigate and assist in resolving the issue.

Customs & Import Duties

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us through our website's contact page or customer support email.

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Disclaimer: Delivery dates are estimates only. We cannot guarantee delivery times and are not liable for delays caused by courier services, customs authorities, weather conditions, or circumstances beyond our reasonable control.